Statute

Terms and Conditions

TERMS AND CONDITIONS OF THE “ECOBOX24.COM” ONLINE STORE
version 1.1 effective as of 1 September 2026

§1 DEFINITIONS

1.

Service Provider – the entity operating the Platform, i.e. Balticon Spółka Akcyjna with its registered office in Gdynia at ul. Tadeusza Wendy 15, 81-341 Gdynia, entered in the Register of Entrepreneurs of the National Court Register (KRS) maintained by the District Court Gdańsk–Północ in Gdańsk, 8th Commercial Division of the National Court Register, under KRS No. 0000366414, REGON: 221098752, NIP: 9581639003, with share capital of PLN 31,050,000.00, fully paid up;

2.

“ECOBOX24.COM” Platform or Online Store – the Service Provider’s online information and service platform available at www.ecobox24.com and other related addresses, accessible via a web browser and a mobile application;

3.

Database – all data entered within the Platform, including in particular the User’s Personal Data, contact details, information concerning the company and documents, as well as geolocation data;

4.

Personal Data – within the meaning of Article 4(1) of the GDPR, i.e. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);

5.

Customer or User – a natural person with full legal capacity, a natural person conducting business activity, a legal person (represented by a natural person authorised to represent it in accordance with the National Court Register (KRS)) or an organisational unit without legal personality to which specific provisions grant legal capacity, who places an Order through the Online Store or uses other Services available in the Online Store;

6.

Account – a section of the Online Store assigned to a Customer, containing their data and allowing them to perform specific activities in the Online Store, including making Payments and entering into Agreements. The User registers the Account using the registration form;

7.

Consumer – a Customer who is a consumer within the meaning of Article 22¹ of the Polish Civil Code;

8.

Entrepreneur – a Customer who is an entrepreneur within the meaning of Article 43¹ of the Polish Civil Code;

9.

Parties – collectively, the Service Provider and the User, each of them individually referred to as a “Party”;

10.

Order – an action taken by the Customer on the Platform with the intention of entering into an Agreement, specifying in particular the type and quantity of the Goods;

11.

Payment – payment made by the Customer to the Service Provider via the Platform using the Account or outside the Platform;

12.

Agreement – an agreement between the Lessor and the Lessee setting out the terms for renting the container specified in the Agreement and made available by the Lessor. The Agreement may be concluded in writing or electronically. The Rental Agreement is concluded when the payment is credited to the Lessor’s bank account. The Rental Agreement is confirmed when the Lessor sends an order confirmation by e-mail, automatically generated by the ECOBOX24.COM system after payment, or when the Lessee receives confirmation of the Rental Agreement in another way chosen by the Lessor. To enter into the Rental Agreement, the Lessee provides personal and contact details and confirms that they have read these GTC and the Terms and Conditions of the Online Store;

13.

GTC – the General Terms and Conditions available at www.ecocontainers.pl/self-storage. They form an integral part of the Agreement and are binding on both parties. The Customer must read the GTC no later than when making the Payment, as this is required to enter into the Agreement;

14.

Goods or Container – a product presented in the Online Store, with a description available next to each product shown, including in particular various types of containers and add-ons, treated as the subject of rental under the Agreement;

15.

Services – services provided electronically by the Service Provider to Customers through the Online Store (access to the Platform) within the meaning of the Act of 18 July 2002 on the Provision of Electronic Services (Journal of Laws No. 144, item 1204, as amended);

16.

Invoice – an accounting document issued by the Service Provider for Services provided to the User. If the Agreement is entered into by an Entrepreneur, the Invoice is delivered through the National e-Invoice System (KSEF). If the Agreement is entered into by a Consumer, the Service Provider chooses the method of delivery, with e-mail delivery to the address provided by the Consumer being the preferred method;

17.

Pro Forma Invoice – a document issued by the Service Provider for Services ordered by the User;

18.

Billing Period – the monthly period specified in the Agreement for which the User is issued an Invoice for the Services;

19.

Business Days – Monday to Friday, excluding statutory public holidays;

20.

Business Hours – from 8:00 a.m. to 4:00 p.m. on Business Days;

21.

Terms and Conditions – this document setting out the rules for the provision of Services by the Service Provider, as well as how an Agreement is entered into and its terms are determined through the Platform. The current version is published at www.ecobox24.com/regulamin in a way that allows the User to obtain, reproduce and save its content at any time, including by printing it or saving it on a data carrier. This document also constitutes the terms and conditions for the provision of electronic services within the meaning of the Act of 18 July 2002 on the Provision of Electronic Services;

22.

Civil Code (k.c.) – the Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);

23.

Consumer Rights Act (u.o.p.k.) – the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827);

24.

Act on the Provision of Electronic Services (u.o.ś.u.d.e.) – the Act of 18 July 2002 on the Provision of Electronic Services (Journal of Laws No. 144, item 1204, as amended);

25.

Internet – the worldwide computer network consisting of millions of local networks and individual computers around the world, based on the TCP/IP communication protocol. Services such as the World Wide Web (WWW) are available via the Internet.

§2 GENERAL PROVISIONS

1.

Registration of an Account in the ECOBOX24.COM Online Store requires completion of the registration form available at www.ecobox24.com.

2.

When registering an Account, the User accepts these Terms and Conditions, confirms that they have read them and agrees to their provisions. The User also confirms that they have read the GTC.

3.

Registration and authorisation of the Account, including compliance with these Terms and Conditions, are required in order to use all Services available through the Platform.

4.

To use the Platform, the User needs a device with Internet access, an e-mail account and a web browser that can display websites.

5.

Users are prohibited from submitting to the Platform any content that is unlawful, false, misleading or vulgar. In such circumstances, the Service Provider reserves the right to block the User’s Account and suspend performance of the Agreement.

6.

The Service Provider informs Users that using Services provided electronically may involve risks for any Internet user, including the possibility of malicious software being introduced into the Customer’s IT system or the Customer’s data being obtained or changed by unauthorised persons. To reduce these risks, the Customer should use appropriate technical safeguards, in particular antivirus software and a firewall.

§3 ACCESS TO THE PLATFORM

1.

The Service Provider provides its Services through the Platform free of charge. However, entering into an Agreement requires payment under the Agreement for the rental of one or more containers in accordance with the rules set out in §4 (Self Storage Rental) of these Terms and Conditions and in the GTC.

2.

By creating an Account, the Customer and the Service Provider enter into an agreement for electronic services provided free of charge, under which the Customer receives access to the Platform. Once the Account is authorised in accordance with these Terms and Conditions, the User can use the Platform to search for Goods and place an Order. The Platform is accessed through the Account.

3.

The Platform stores in the Database all data (including Personal Data) related to the steps leading to an Agreement with the User. The Service Provider provides free electronic access to the Platform, which allows the User to:
a) register an Account and enter Personal Data, including managing the User profile;
b) exchange documents electronically, with the exception that this does not constitute the electronic form referred to in Article 78¹ of the Polish Civil Code;
c) keep transmitted data secure;
d) access the User’s own data stored in the Database;

4.

Creating an Account requires completing the registration form and setting a secure password to protect access to the Account. During registration, the User must provide true and accurate information about themselves or their business and update it promptly if anything changes. The User bears sole responsibility for the accuracy of the information provided, including Payment details. Providing any false information or using a payment card belonging to a third party (or a counterfeit card) is the sole responsibility of the User and may result in immediate termination of the Agreement by the Service Provider. The Service Provider may contact the User by telephone or other means of remote communication to verify the information provided.

5.

The User agrees to use the Platform in accordance with applicable law, social and customary standards and these Terms and Conditions. In particular, the User must:
a) act in a way that does not infringe the rights of other Users;
b) not transfer the right to use the Account to third parties;
c) not share login details or otherwise allow third parties to use the Account;
d) respect the confidentiality of correspondence;
e) refrain from other undesirable conduct, including in particular actions that significantly overload the Service Provider’s servers or connections;
f) use the Platform’s functions and tools only for their intended purpose and, in particular, not carry out any hacking activities aimed at breaching the Platform’s security measures.

6.

Services are provided through the Platform in the following languages: Polish and English.

7.

The User is entitled to download and save to a hard drive the content of these Terms and Conditions available at https://ecobox24.com/regulamin.

8.

The User has access to the Platform for an indefinite period and may stop using it at any time by submitting to the Service Provider, in documentary form, a declaration requesting deletion of the Account.

9.

Access to the Platform will be blocked immediately by blocking the Account in the following cases:
a) the User does not agree to changes to the Terms and Conditions made in accordance with the procedure set out in these Terms and Conditions;
b) unlawful activity or actions by the User are detected within the Platform, including misleading the Service Provider;
c) where this is necessary to protect an important interest of the Service Provider.

§4 SELF STORAGE RENTAL AGREEMENT AT THE SERVICE PROVIDER’S FACILITY

1.

To enter into a Self Storage Container Rental Agreement at the Service Provider’s facility, the Customer carries out the following preliminary steps in the Form via the Platform or is informed about them, as applicable:
a) the “Self Storage” method of storing items;
b) the storage location – the location of the storage unit at the Service Provider’s facility;
c) the rental start date – the date when the Agreement starts;
d) the type of storage unit(s), including technical specifications and the gross monthly rate;
e) an additional rental fee for maintaining security infrastructure;
f) add-ons for the container(s) (e.g. padlock, packing tape, pallet, stretch film), paid once together with the first Payment, provided that such add-ons are offered by the Service Provider at that time;
g) a Payment plan: monthly, every 3 months, every 6 months or every 12 months, by payment card subscription or bank transfer.

2.

The Agreement for renting one or more containers (with add-ons, if selected) is concluded when the payment is credited to the Lessor’s bank account. After the Payment is received, the Service Provider reserves the selected container for the Customer. The Customer then receives an e-mail confirming that the Agreement has been concluded, together with the GTC, which the Customer has read before entering into the Agreement.

3.

 The GTC apply in full to Self Storage Rental Agreements.

§5 PAYMENTS

1.

The amount to be paid is shown in the Form generated on the Platform and depends in particular on the type of Agreement, the selected container(s) and any selected add-ons.

2.

The Customer makes Payments under a subscription model and may choose the following payment methods: a) payment by card – this starts a subscription, which may be cancelled at any time in the user panel available in the Customer’s Account; b) bank transfer to the Service Provider’s bank account – in this case, processing of the Order will begin after the Seller sends the Customer confirmation that the Order has been accepted, promptly after the funds are credited to the Service Provider’s bank account and the Order has been completed.

3.

Detailed rules for payment are set out in the GTC. The Service Provider may apply discounts depending on the selected prepayment period, at the discount rate applicable at that time.

4.

Payment is considered made on the date the funds are credited to the Service Provider’s bank account.

§6 COMPLAINTS

1.

A complaint about the Services provided by the Service Provider may be submitted only by e-mail to: ecobox24@ecocontainers.com.

2.

A complaint should include in particular:

a) the first name and surname or business name, and the home address or registered office address of the User submitting the complaint;

b) what the complaint concerns;

c) a description of the circumstances giving rise to the complaint, together with supporting evidence.

3.

The Service Provider will review the complaint within 14 days of receiving it and send a response to the complainant’s e-mail address. If the complaint does not contain the information listed above, the Service Provider will promptly ask the complainant to provide the missing information and will specify what is needed and by when. If the missing information is not provided within that time, the complaint will not be considered.

4.

The Service Provider may leave a complaint unanswered if it does not contain enough information to identify the complainant or to prepare and send a response.

§7 GDPR & PRIVACY POLICY

1.

The Service Provider is the controller of personal data within the meaning of the Act of 10 May 2018 on the Protection of Personal Data and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), with respect to the data provided by the User when creating an Account and the data of Users who have consented to receiving commercial or marketing information.

2.

Providing data is voluntary. The rules for processing personal data are set out in the Privacy Policy available at www.ecocontainers.pl/polityka-prywatnosci.

3.

The scope of the required data is based on the Controller’s legitimate interest. The Controller collects and processes the data in order to ensure secure access to the Platform for all Users.

§8 FINAL PROVISIONS

1.

The Service Provider publishes changes to these Terms and Conditions at www.ecobox24.com/regulamin. The changes apply from the date they are published.

2.

The Service Provider may change these Terms and Conditions unilaterally. The changes take effect when the updated Terms and Conditions are published on the website referred to in paragraph 1 above. Updates to contact details (including e-mail addresses and website addresses) or corrections of obvious clerical errors are not treated as changes to the Terms and Conditions.

3.

Polish law applies to any matters not covered by these Terms and Conditions or the Agreement. If any provision of these Terms and Conditions is found to be invalid for any reason, the remaining provisions will remain valid.

4.

Any disputes arising from or related to these Terms and Conditions will be resolved by the common court with territorial jurisdiction based on the Service Provider’s registered office.

5.

If there is a dispute related to the rental of a Container, the following order of priority applies:

1. Agreement,
2. GTC,
3. Terms and Conditions of the Online Store,
4. E-mail arrangements,
5. VAT Invoice or Pro Forma Invoice.